Privacy Policy

At artsyvibe, we believe that your privacy is a cornerstone of our relationship. We understand the trust you place in us when sharing your personal information, and we are committed to safeguarding it with the highest standards of care and security. This Privacy Policy outlines how we collect, use, and protect your data, empowering you to engage with us confidently, knowing that your information is safe and respected.

Your Privacy, Our Promise

Important: We hold your trust in the highest regard. Rest assured, we will never sell, rent, or share your personal information with any third parties. Your privacy is sacred to us, and we are dedicated to protecting it at every step of your experience with us.

1. What Information We Collect

We collect personal data through various means, such as when you make a purchase, register an account, or communicate with us. The types of information we may collect include:

  • Personal & Contact Information: Your name, email address, shipping and billing addresses, order history, communications with customer support, product preferences, and any other details you share with us.

  • Transaction Information: Payment-related data such as the name on your card, card type, partial card number, and other payment-related details.

  • Technical Data: Your IP address, browser type, operating system, language, location, and platform when visiting our website.

  • Marketing Preferences: Your preferences for receiving promotional communications and how you would like to be contacted.

2. Information You Choose to Share With Us

You may share personal information with us in several ways, such as making a purchase, leaving a review, or submitting content like photos, videos, or comments. This could include your name, email, shipping address, product preferences, and any other details relevant to your experience with us.

3. How We Use Your Information

We use your data to:

  • Personalize your experience: Tailor our services and communication to meet your specific needs and preferences.

  • Provide tailored recommendations: Suggest products based on your past interactions with us.

  • Support you effectively: Address any questions, concerns, or issues you have regarding your orders or experience with us.

  • Ensure smooth transactions: Process your orders quickly, securely, and efficiently, while managing your account seamlessly.

  • Provide ongoing care: Continue supporting you after your purchase to ensure your satisfaction.

4. Cookies, Web Analytics, and Tracking

To enhance your browsing experience, we use cookies, web logs, and Google Analytics. These technologies help us remember your preferences, optimize our site’s performance, and provide a more personalized experience. You can adjust your cookie settings or opt out of Google Analytics at any time using your browser tools.

5. Email & Text Notifications

With your consent, we may send you updates on new products, promotions, and important news via email or text. We strive to keep these communications minimal, sending no more than four messages per month. If you wish to unsubscribe at any time, simply contact us at [email protected], and we will respect your preferences.

6. Sharing Your Data

We do not sell or rent your personal information. However, we may share it with trusted third parties who assist us in delivering our services:

  • Payment Providers: Banks, payment processors, and shipping carriers.

  • Service Providers: Web hosting platforms, advertising agencies, and other essential services.

  • Legal Requirements: We may disclose your data when required by law or to prevent fraud.

7. Protecting Your Personal Information

We take every possible measure to ensure the safety of your personal data. Your payment information is encrypted using SSL technology, and all transactions are securely processed via PayPal. Although no system is entirely immune to threats, we are continuously enhancing our security practices to protect your information.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill our services or as required by law. After you close your account or stop using our services, we may retain certain data for legal, fraud prevention, or operational purposes.

9. Withdrawing Consent

You have the right to withdraw your consent for processing your personal data at any time. Please note that withdrawing consent may limit your access to certain services. To update or delete your information, simply reach out to us at [email protected].

10. Accessing, Reviewing, and Updating Your Information

You have the right to request access to your personal data, correct any inaccuracies, and request the deletion of your information. To make changes or request access, please email us at [email protected].

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Any updates will be posted on this page, and when appropriate, communicated to you via email. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

By using artsyvibe, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns, don’t hesitate to contact us at [email protected]. We are here to ensure your experience with us is not only safe and secure but also seamless, enjoyable, and fulfilling at every step of your journey.